All orders are ship via registered air mail on the same day or next working day upon receipt of complete payment. We cannot be answerable for lost or misdirected shipment. The Seller assumes that the Buyers postal address given is right when the order is made. The Buyer has to notify the Seller of a postal address change until the time of payment.
Delivery time is about 7 - 15 BUSIENESS days on standard but can be longer if item is held up in CUSTOMS upon entering the state.
Lost order / order not received
We've a free substitute policy for lost order which can't be track within 30 days after the package is sent. However, purchaser has the responsibility for the payment of re-shipping concerning "unclaimed" order.